Confidentiality

This Privacy Policy sets out and informs you of the way NEXEREN uses and protects any information that you provide us with when using this website accessible from the following URL: https://www.nexeren.com.

Please note that this Privacy Policy may be modified or supplemented at any time by NEXEREN, in particular in order to comply with any legislative, regulatory, jurisprudential or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are put on line. Users should therefore regularly consult this Privacy and Cookie Usage Policy to ensure they are aware of any modifications.

I. PERSONAL DATA

In general, you can visit the NEXEREN website without providing any personal information about yourself. In any event, you are in no way obliged to supply this information to NEXEREN.

However, if you refuse, you may not be able to benefit from certain information or services you have requested. As such, NEXEREN may in some cases ask you to provide your name, surname, email address, telephone number, company and position (hereinafter your “Personal Information”). By providing this information, you expressly agree that it may be processed by NEXEREN for the purposes indicated in Point 2 below and for the purposes set out at the end of each form.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 14 April 2016 and the French Data Protection Act of 6 January 1978 as amended, NEXEREN informs you of the following points:

1. Identity of the data controller

The data controller is the company, NEXEREN, which has its registered office at 2507 Avenue de l’Europe – 69140 RILLIEUX-LA-PAPE.
Tel.: +33 (0)4 78 78 35 88

2. Purposes of processing

NEXEREN may process your Personal Information:

1. For the purpose of providing you with the information or services you have requested (in particular: sending you the Newsletter, commercial offers, etc.); and/or
2. For the purpose of collecting information that enables us to improve our website, products and services (including through the use of cookies); and/or
3. In order to contact you about various events related to NEXEREN, including product updates and customer support.

3. Recipients

NEXEREN is the only recipient of your Personal Information. These, whether in individual or aggregated form, are never transmitted to a third party, notwithstanding the subcontractors used by NEXEREN (more information about them can be found in Point 7 below). Neither NEXEREN nor any of its subcontractors commercialize the personal data of visitors to and users of its website.

4. Retention period

Your Personal Information is only kept by NEXEREN for the time corresponding to the purpose of the collection, as indicated in Point 2. above, which, in any event, should not exceed 24 months.

5. Data protection rights

You have the following rights concerning your Personal Information, which you can exercise by writing to us at the postal address given in Point 1 or by filling in the adjacent form.

Right of access and communication of data
You have the right to access your Personal Information.

However, due to NEXEREN’s obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a scan of your valid identity card (if requested via our dedicated electronic form) or a signed photocopy of your valid identity card (in case of a written request).

NEXEREN informs you that it will have the right, if necessary, to oppose requests that are manifestly abusive (on account of their number, repetitive or systematic nature).

To help you in your approach, particularly if you wish to exercise your right of access by means of a written request to the postal address mentioned in Point 1, you will find a model letter drafted by the CNIL by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right to rectification of data
Under this right, the legislation entitles you to request the rectification, updating, blocking or deletion of data concerning you that may prove to be inaccurate, erroneous, incomplete or obsolete.

Also, you can define general and specific guidelines regarding what is to happen to personal data after your death. Where applicable, the heirs of a deceased person may require that the death of their loved one be taken into consideration and/or that the necessary updates be made.

To assist you with your objective, particularly if you wish to exercise your right of rectification on your own behalf or on behalf of one of your deceased relatives by means of a written request to the postal address given in Point 1, you will find a model letter drafted by the CNIL by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right of opposition
Exercising this right is only possible in one of the two following situations:
Where exercising this right is based on legitimate reasons, or
When exercising this right is intended to prevent the data collected from being used for commercial prospecting purposes.

To assist you with your objective, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in Point 1, you will find a model of letter drafted by the CNIL by clicking on the following link.

https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. Response times

NEXEREN undertakes to respond to your request for access, rectification or opposition, or any other additional request for information, within a reasonable period of time that may not exceed one (1) month from receipt of your request.

7. Authorized service providers and transfer to a third country within the European Union

NEXEREN informs you that it uses its authorized service providers to facilitate the collection and processing of the data you have sent to us. These service providers may be located outside the European Union and have communication of data collected through the various forms on the website (except the form allowing you to exercise your data protection rights which is offered and processed by NEXEREN).

NEXEREN has previously ensured that its service providers have implemented adequate guarantees and compliance with strict conditions regarding the confidentiality, use and protection of data. In particular, vigilance has focused on the existence of a legal basis for any transfer of data to a third country. As such, one of our service providers is subject to Binding Corporate Rules that were approved by the CNIL in 2016, while the others obey not only Standard Contractual Clauses but also the Privacy Shield.

8. Complaint to the competent authority

If you feel that NEXEREN is not compliant with its obligations concerning your Personal Information, you can make a complaint to the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.

 

COOKIE POLICY

The first time you connect to the NEXEREN website, you are warned by a banner at the bottom of your screen that information relating to your browsing habits may be recorded in files called “cookies”. Our policy on the use of cookies allows you to better understand the provisions we implement relating to the browsing of our website. In particular, it informs you about all the cookies present on our website, their purpose (Part I.) and gives you the procedure for configuring them (Part II.)

1. General information about cookies on the NEXEREN website

NEXEREN, as publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile, etc.) to ensure smooth and optimal browsing on our website.

“Cookies” are small text files of limited size that allow us to recognize your computer, tablet or mobile device in order to tailor the services we offer you.

The information collected through cookies does not in any way identify you personally. It is used exclusively for our own needs to improve the interactivity and performance of our website, and to send you content specific to your interests. None of this information will be disclosed to third parties except where NEXEREN has obtained your prior consent or where disclosure of such information is required by law, court order or any administrative or judicial authority having jurisdiction.

To better inform you about the information that cookies identify, you will find a table below listing the different types of cookies that may be used on NEXEREN’s website, their name, purpose and retention period.

2. Setting your cookie preferences

You can accept or decline the placing of cookies at any time

The first time you log on to the NEXEREN website, a banner briefly presenting information about the placing of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the NEXEREN website (by loading a new page or by clicking on various elements of the website, for example), you consent to the placing of cookies on your device. You are also deemed to have given your consent to the placing of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.

Depending on the type of cookie concerned, it may be necessary to obtain your consent to place and read cookies on your device.

Cookies exempt from consent
In accordance with the recommendations of the CNIL, certain cookies are exempt from the requirement to have your prior consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session ID cookies, authentication cookies, load balancing session cookies and cookies for customising your interface. These cookies are fully subject to this policy insofar as they are issued and managed by NEXEREN.

Cookies requiring your prior consent
This requirement applies to cookies issued by third parties, which are referred to as “persistent” in that they remain on your device until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, for which you will find a link below. This type of cookie includes traffic tracking cookies (including PIWIK), advertising cookies (which NEXEREN does not use) and social network-sharing cookies (including from Facebook, YouTube, Twitter and LinkedIn).

Traffic tracking cookies provide statistics relating to traffic and the use of various elements on the website (such as the content/pages you visited). This data contributes to improving the ergonomics of NEXEREN’s website. A traffic tracking tool is used on this website:

PIWIK whose privacy policy is available (in English only) from the following link: https://piwik.org/privacy-policy/
Google Analytics, whose privacy policy is available at the following link: https://www.google.com/analytics/learn/privacy.html?hl=fr
Social network-sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share some of the content published on the NEXEREN website, including through a sharing application button, depending on the social network concerned. Four types of social network sharing cookies are present on the NEXEREN website:

Facebook, whose cookie policy can be viewed by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/
LinkedIn, whose cookie policy can be found by clicking on the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR
Twitter, whose options for controlling or restricting the use of cookies, as well as the cookie use policy can be found at: https://support.twitter.com/articles/20170518#
YouTube, whose help to delete cookies from the Google Chrome browser can be found by clicking on the following link: https://support.google.com/youtube/answer/32050?hl=fr and also the full cookie policy on the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/
You have various tools for setting cookies.
Most Internet browsers are configured by default to allow the placing of cookies. Your browser offers you the option to modify these standard settings so that all cookies are systematically rejected or only some of the cookies are accepted or rejected depending on their originator.

NOTE: We draw your attention to the fact that refusing the placing of cookies on your device is, nevertheless, likely to alter your user experience, as well as your access to certain services or features of this website. Where appropriate, NEXEREN disclaims any responsibility for the consequences related to the deterioration of your browsing conditions which occur because of your choice to refuse, delete or block cookies necessary for the operation of the website. These consequences do not constitute damage and you will not be able to claim any compensation for this fact.

Your browser also allows you to delete existing cookies from your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your browsing but result in you losing all the benefit provided by the cookie.

Please take note of the multiple tools available to you below so that you can set the cookies placed on your device.

Configuring your Internet browser
Each Internet browser offers its own settings for managing cookies. To find out how to change your cookie preferences, you will find below the links to help on how to access your browser’s cookie menu:

Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
Safari: https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR
For further information about cookie control tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

If you have any questions or require further information about this cookie policy, please contact us using our contact form.